Safely open for business – our response to COVID - 19

George Smith remains open for business during this challenging time but safety for our staff and clients alike is our priority.​

Continuing to manufacture​

​We are fortunate that our workshop / factory has been able to remain open and ready to serve you. We have been able to do this by taking advantage of the factory’s geographical position, adapting its layout to ensure social distancing, following and enforcing the Government’s guidelines, and training our staff.​

We have high stock levels of most materials and good, long term supply chains. Following Brexit preparations, we have ringfenced stocks with key suppliers and are in regular contact to ensure we have the inventory required. ​

Sales and design

Our Sales and Design teams remain fully employed and active. All team members are set up in home offices around the UK and remain in direct contact with the factory on a daily basis.​

The most senior members of our Sales, Design & Production teams will be running your project and will be available throughout the process.

Although our showroom is currently closed, we now offer virtual consultations to discuss current quotes, orders and future projects. We are equipped with Microsoft Teams, WhatsApp, Facetime and email to support you and your teams. ​

And if you prefer to just call – please use our London number + 44 207 384 1004.​

Finished pieces available now​

In anticipation of the escalation of this situation we took the decision to make additional items of stock. These pieces can be viewed anytime on our website and are available to purchase immediately. If you do not see what you want please contact the Sales team.​

Delivery

All deliveries remain on schedule and our in-house delivery team has been fully trained and prepped in hygiene protocols, wearing gloves and using alcohol-based gel at all times.

Daily review​

George Smith practices daily an on-going review of COV19 as part of its current strategy. The board of directors is in daily contact to review procedures and ensure that we are following government guidelines, producing on time and to specification.

We are in a strong position to deliver your orders.  We are larger, better located and offer a more complete in-house service than our competitors.​

George Smith remains safely open for business during this challenging time and our team remains at your service.​

Ben Norris ​
Managing Director - George Smith ​ ​